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What is your Return Policy?

If for any reason you were not happy with the goods you are welcome to return any unused items for a full refund but please do this within 14 days of your purchase. In this situation the cost of return freight would be your responsibility. Before returning any goods email me for instruction in regard to shipping and documentation.

What is the cost of shipping and how long does it take to receive my order?

Value of order

Cost of shipping

up to $100

$40

$101 to $200

$65

$201 to $400

$90

$401 to $600

$115

$601 to $800

$140

$801 to $1000

$165

International Shipping usually takes 14 days. We deliver internationally with DHL and we will always email you with complete shipping details so you can track your shipment on the Internet.

What if you are out of stock of the item I order?

If we are out of stock or unable to ship within 14 days for any reason at all we will email you and advise you what the delay is likely to be.

What else can you tell me to make me feel better about ordering goods that I have never sampled from the other side of the world?

I recommend that you read our customer comments page. Our three up market retail outlets in Nairobi have been operating for over ten years. Email me if you would like to discuss your potential order. To send an email click here.

Import Duties and Sales Tax

Any additional charges such as import duties or taxes imposed by the importing country are the responsibility of the purchaser. Contact your local Customs Department for this information.

What are your contact details?

Nalina Rupani
Managing Director
Adelphi, The Leather Shop
P.O. Box 78546 Nairobi 00507 KENYA

Cactus Villa, Old Waiyaki Way, near Kalamu House
Tel: +254 20 2369694
Fax: +254 20 4449642
Email: info@adelphileather.biz

1st Floor Yaya Centre
Tel: +254 20 3867832
Ground Floor Sarit Centre
Tel: +254 20 3751657

What is your Return Policy?

What is the cost of shipping and how long does it take to receive my order?

What if you are out of stock of the item I order?

What else can you tell me to make me feel better about ordering goods that I have never sampled from the other side of the world?

Import Duties and Sales Tax

What are your contact details?


To contact us...
Email: info@adelphileather.biz
Call +254 20 2369694 or Fax +254 20 4449642
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